Primarc group of companies (including our subsidiaries, our ultimate holding company, and its subsidiaries) ("we", "our", "us") are dedicated to safeguarding and respecting your privacy. This privacy policy, along with our terms of use and any referenced documents, delineates the framework under which any personal data we collect from you, or you provide to us, will be processed. Your acceptance and consent to the practices described in this policy are implied by visiting primarc.in or any other of our websites/mobile applications covered by this privacy policy ("Sites") or by otherwise providing us with information. Please read the following carefully to comprehend our views and practices regarding your personal data and how we will handle it.


Information Collection

We collect and process the following data about you:

1. Information you provide: You may provide us with information by filling in forms on our sites, submitting your CV, corresponding with us by phone, email, or otherwise, or interacting with any of our business partners, suppliers, or subcontractors engaged on our behalf (including estate agents, sales agents, and professional advisors). This includes information provided when you register to use our sites, subscribe to our service, email us, arrange property viewings, request brochures, complete enquiry forms, provide your CV, or report problems with our sites. The information you provide may include your name, address, email address, phone number, and any other relevant information pertaining to your enquiry or request for information or services.

2. Information we collect about you: We may automatically collect technical information, including IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. Additionally, we collect information about your visit, such as the full URL clickstream to, through, and from our sites; materials viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information; methods used to browse away from the page, and any phone numbers used to call our customer service number.

3. Information we receive from other sources: We may receive information about you if you use our sites or the other services we provide. In such cases, we inform you when we collect that data that it may be shared internally and combined with data collected on our sites. We also collaborate closely with third parties (including business partners, subcontractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) and may receive information about you from them.


Use of Information

We utilize information held about you in the following ways:

1.  Information you provide to us: We use this information to fulfil our contractual obligations arising from agreements between you and us. Additionally, we provide you with information and services related to projects, properties, ventures, or opportunities detailed on our sites or otherwise communicated to you. We may also offer information about other goods and services similar to those you have already purchased or inquired about. For existing customers, we contact you only with information regarding opportunities, goods, and services similar to those previously discussed. For new customers, and where consent is granted, we or selected third parties may contact you via email, WhatsApp, SMS, telephone, or your preferred contact method.

2.  Information we collect about you: We utilize this information to administer our sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. Moreover, we endeavour to improve our sites to ensure optimal content presentation for you and your computer. This information also enables your participation in interactive features of our service and supports efforts to maintain site safety and security. Furthermore, we measure the effectiveness of advertising served to you and others, delivering relevant advertising to you. Additionally, we make suggestions and recommendations about goods or services that may interest you or other users of our sites.

3.  Information we receive from other sources: We may amalgamate this information with data you provide to us and data we collect about you. This may include information received from our sales agents. We may use this combined information for the purposes outlined above, contingent on the types of information received.


Disclosure of Your Information

We may share your personal information in the following ways:

1.  Within our group: Your personal information may be shared with any member of our group, including our subsidiaries, ultimate holding company, and its subsidiaries.

2.  With selected third parties:

A) Business partners, suppliers, and subcontractors (including estate agents, sales agents, and professional advisors) for the performance of contracts or potential contracts, or related ancillary requirements.

B) Advertisers and advertising networks requiring data to select and serve relevant advertisements to you and others.

C) Analytics and search engine providers assisting us in improving and optimizing our sites.

3.  Disclosure to third parties:

A) In the event of selling or purchasing any business or assets, your personal data may be disclosed to prospective sellers or buyers.

B) If Primarc or a substantial portion of its assets are acquired by a third party, your personal data will be among the transferred assets.

C) If required by law or to enforce our terms of use and agreements, or to protect the rights, property, or safety of Primarc, our customers, or others, we may disclose your personal data. This may include sharing information with other companies and organizations for fraud protection and credit risk reduction.

4.  Sharing non-sales related information: We may share non-sales related information such as cookies, email IDs, and phone numbers with external parties.


Storage and Security of Data

1.  The data collected from you may be transferred, stored, and processed by our staff, our suppliers, or our group companies. Such staff may be engaged in fulfilling your orders or enquiries and providing support services. By submitting your personal data, you consent to this transfer, storage, or processing. We undertake all reasonable steps to ensure your data is treated securely.

2.  We have implemented appropriate technical and organizational measures to prevent unauthorized or unlawful processing of personal data, as well as accidental loss, destruction, or damage to such data. However, the transmission of information over the internet is not entirely secure, and we cannot guarantee the security of your data transmitted to our sites. Any transmission is at your own risk.


Options for Promotional Information and Communication

1.  You have the right to request that we refrain from processing your personal data for marketing purposes.

2.  Our sites may feature links to and from the websites of our partner networks, advertisers, and affiliates. If you choose to follow a link, please be aware that these websites maintain their own privacy policies, and we do not assume responsibility or liability for these policies. Prior to submitting any personal data to these websites, we encourage you to review their respective privacy policies.


Acceptance of Privacy Policy

By accessing and using this website, users hereby accept this policy, which may be subject to modifications by the Company from time to time. Access and use of this website are considered to indicate the user's concurrence and acceptance of this Privacy Policy. This Privacy Policy extends to the information and data collected by our Call Centres as well.


Updating of Privacy Policy

The Company reserves the right to update its Privacy Policy periodically, at its sole discretion. Users are advised to review these pages regularly for any changes in the Privacy Policy.

Contact Us

For any inquiries regarding the use and protection of your personal data or other matters related to the Website, please reach out to us at contact@primarc.in or call +91 98305 59555.

Please note that this Privacy Policy, in conjunction with the Disclaimer, Cookie Policy, and Copyright Info presented individually, forms an essential component of the Terms of Use pertaining to the Website and ought to be comprehensively reviewed in tandem. It is pertinent to note that any illegality or unenforceability attributed to one or more Terms of Use shall not undermine the legality and enforceability of the remaining terms delineated within the Website.


Last Updated

The last update to this cookie policy occurred on 1st January 2024.

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